Vinted Shoppers Express Anger About Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
